November Newsletter
With Halloween behind us and Thanksgiving ahead of us, I would be remiss to not start this newsletter out with a note of appreciation to YOU. I know how hard you work for your students as you help preserve their memories, and I am so thankful that you allow me to walk alongside you in that effort.
For many of you, we are officially entering deadline season, and I know how challenging that can be. Please don't hesitate to reach out if I can be of any assistance as you knock out those pages!
Spring covers have been submitted -- thank you for your hustle and creativity on those! I've seen some of the best covers come through from my schools this year, and it has been such fun to watch that process.
No matter where you are in the process, know that I am proud of all you are doing! Keep up the hard work and know that break is coming up SOON!
I’m here for you—
Meredith
SOME IMPORTANT INFORMATION
SUMMER/FALL DELIVERY SCHOOLS
Are you already on track with your theme and cover plan for 2022? Let me know if you want a virtual artist session or if you have picked out your pre-designed cover, and I will get you set -- one more thing off your checklist is always a good thing!
YEARBOOK ORDER CENTER- REFUND UPDATES
As we are in the midst of peak sales season for the Yearbook Order Center, I wanted to make you aware of the refund policies for yearbook orders placed on YOC. While this doesn't tend to be a big issue for my South Shore Yearbooks schools, I thought it would be a good piece of information to share just in case!
Refund requests caused by customer error will be charged $2.50 per refund...Here are some common examples of what could warrant these types of refunds:
Incorrect package set-up -- deadline or pricing error
Misuse of discount codes
Bulk quantity refunds
Duplicate purchases caused from failure to update in-school orders in eBusiness
Canceling accessory items/products"
As always, let me know if you have any questions or concerns!
P.S. Want to know more about setting up discount codes?! Watch THIS!
IF YOU FILLED OUT A SERVICE COMMENT CARD
Thank You! I always appreciate your feedback!
AND THE WINNERS ARE...
Did you enter the Sales Blitz contest in the fall? If so, you may be wondering how the results landed. I was so impressed by the initiative that we saw during the two-week contest window! Congratulations to all who participated!
3rd Prize: Yearbook Merch
Liberty High School; Colorado Springs, CO
Wilbur Wright Middle School; Munster, IN
Hart Middle School; Rochester Hills, MI
2nd Prize: Special Consultation
Miami Arts Studio; Miami, FL
Clarence Middle School; Clarence, NY
Greenbrier East High School; Lewisburg, WV
1st Prize: Classroom Makeover
New Trier High School; Winnetka, IL
Gov. Livingston High School; Berkeley Heights, NJ
Lawrence Free State; Lawrence, KS
HAVE YOU EVER WONDERED WHAT OTHER JOURNALISM CLASSROOMS LOOK LIKE?!
One thing I have learned as I hop around from classroom to classroom is that everyone yearbooks differently. For me, it's fun to see the different motivation styles, the different staff dynamics and the different approaches to bringing a yearbook to completion.
But, I realize that YOU don't necessarily have that same opportunity to take a glimpse into what others do and how they do it. Thankfully, the JEA Digital Media page also felt the same way, and collected a treasure trove of "This is My Classroom" profiles. I hope you enjoy taking a peek as much as I do!
Want to submit YOUR classroom to be featured, too? You can do that HERE!
Many of these images were taken pre-Covid, so you may not see the current safety protocols reflected.
TECH SUPPORT REQUEST FORM
You can ALWAYS call tech support for quick assistance (1-877-362-7750), but if you've got an issue and no time to call, try out this new Tech Support Request Form. It's quick, easy, and the most challenging thing you need to know is your job number (and the form tells you how to find that if you aren't sure!).
SERVICE HOURS
Tech Support Hours: 7 AM - 7 PM CST // Monday - Friday // (877) 362-7750
Customer Service Hours: 8 AM - 4:30 PM CST // Monday - Friday // Jeremy Himmelberg jjhimmelberg@herffjones.com // 800.255.6287
